How to bring meter up to date

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massa_bills
2023-05-08 12:31

The selected entity shows the last time meter was read it failed and the message from the system for 3 to 4 meters reads....

'.......has not been read in up to date. You cannot run the bill on incomplete data. First get the meter up to date'

How can I correct this error as all other meters in this cluster are in good order and up to date.


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sdg.matiaan
2023-05-08 16:47

the screen to read a meter up to date is the Tools->Communication Monitor. You will find a checkbox for Profile and Totals. You can tick both those and click on Start Read. The server should now attempt to read the meter. It should take about 2 minutes. Any errors will be written to the screen.

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